Common Fraud Schemes
A tech support scam can begin with an unsolicited phone call reporting a serious problem with your computer, a pop-up window indicating a virus infected your computer or other messages received while browsing the internet. The caller may use trusted names such as Microsoft and others to trick you into downloading malicious software to your computer, providing them with access to your computer, compromising your online banking credentials or requiring payment for services not received.
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Consumer Protection Press Releases - FTC
Consumer Protection Business Center Blog - FTC