ClickSWITCH_®

An automated payment (or ACH) is a regular, ongoing payment that is initiated externally to your bank account, such as a monthly insurance bill, utility payment or automobile loan payment.

A Direct Deposit is any payment that you receive from a person or organization directly into your account. These include payroll Direct Deposits, government Direct Deposits (Social Security, Disability, etc.) and dividend Direct Deposits from investment accounts.

ClickSWITCH takes the hassle out of moving automated payments and direct deposits to your new Kearny Bank account. You input your payment and direct deposit information into our secure ClickSWITCH system and we'll get to work contacting all the billers to switch your payments over to your new account. You can monitor progress and track status in the "Status" column.

Kearny Bank will provide you with a SwitchTRACK code when you open a new account at a branch. If you have misplaced your code, a new code will need to be generated. Please contact your local branch or call 800-273-3406.

Yes! ClickSWITCH uses the latest in online encryption protection to gather and store your switch information. 

It can take anywhere from two weeks to 30 days for your online payments, direct deposits, etc. to get switched depending upon the financial institution, merchant, or organization involved. It's always a good idea to review your switch status page for the most current information regarding each switch.

We display the status for each automated payment or direct deposit in the "Status" column. If a switch shows as "Completed" there's no need to contact the biller. For switches that are marked as "Mailed" for more than 10 days, you may want to contact the biller to confirm the status.

The easiest way to check the status of a switch is to look at the "Status" column of your ClickSWITCH account. Switches that have been completed and confirmed by your biller will display a "Completed" status. Switches that are still in process will display a "Mailed" status. For switches that have a mailed status for 10 days or more, we recommend contacting your biller to confirm the switch has been completed, as some billers may not update the status in our system.

You can easily add additional switches at any time! Simply log in to your ClickSWITCH account and click the "Create a Switch" link.

Monitoring your switch status is an important part of moving your account. It is advisable to keep enough money in your old account to cover each payment until the switch status for that payment has changed to "Completed," or you've confirmed with your billers that your payment account information is updated in their system.

Please contact your local branch or call 800-273-3406 for ClickSWITCH assistance.